Friendly staff, not pushy. Was just passing through town and grabbing a tee
OMG they are great for me, I come down and they make sure I am well taken care of. From start to finish they don't let me walk of there without knowing what it is that I have and I am so grateful for them.
New to Kansas, my husband and I were looking for a Harley Davidson store to do maintenance work on our Harley Trike. The minute we walked in, we were greeted with smiles and were asked what could they help us with. :-) Husband and I immediately told them they passed the test. A week before we stopped at a dealership in Dodge City. We walked around the store without being acknowledged. Customer service is everything. Dodge City was closer but we will go the extra miles for a friendlier store with excellent customer service. Even tho we didn't purchased anything that day, they answered all our questions with a smile!
Have purchased two new bikes from doerflers over the past few years and have been very satisfied with the deal making process. They make paperwork a breeze and thoroughly go through the bike even when it's new, before it leaves their store. Parts dept is excellent and will get any part needed asap and at fair pricing. Service dept guys are excellent also and will have bike back in not time and cleaner then it went in. Honest, caring, hard working people at this facility and it shows!
great bike selection on the floor whether new or old. i recommend talking to BJ to look at bikes!!
Doerflers Harley Davidson is a US Car Repair based in Hays, Kansas. Doerflers Harley Davidson is located at 1100 E 43rd St, Hays, KS 67601, USA.
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