Service was okay. Server didn't write order down and apparently forgot that I asked for no bacon on my spinach n grilled chicken salad. Second salad was very good. My husband had the beef tips, very tender and flavorful. Third time there on our travels, will return.
Decent prices. Food is okay, certainly not great. Service is subpar unfortunately. Took quite awhile for drinks to come out, slow refills, and long wait for check.
First off they got my order wrong. The bacon omelette I ordered was cold and the hash browns where undercooked. Ordered two sides of gravy only to find out when I got home that they had forgot them. I called and they tried to make it right by giving me a $10 credit. I decided to give them one more try to redeem themselves and ordered a bacon omelette with pumpkin spice pancakes that cost $2 more than the $10 credit. Before I left I asked if they had remembered to put butter in the bag. She said she put it in there herself. I got home only to find out but they had forgot to put butter in the bag and at the $2 extra that I had paid for my pumpkin spice pancakes was for a one eighth of a teaspoon of pumpkin spice whipped cream. I will never be eating there again because $2 extra for just one eighth of a teaspoon of pumpkin spice flavored whipped cream is a rip off and they never add butter when you ask for it. And the syrup had a hole in the bottom of it and leaked all over the bag so not only did the food suck the staff there or at least the one that helped me with my order are nothing but Liars.
My expectations aren't too hard to please. Maybe our waitress was a little preoccupied. Never refilled any beverages. Messed up two orders. She came over 3 times. Once to get our drink order, once to bring the drinks, and once to bring the food. Thanks, but no thanks. Won't be going here anymore. Dont worry we're just passing through anyway.
I was nervous when my travel buddy and I stopped here around 3:00am. We were the only two in the restaurant...in uniform. Everything turned out just fine. The one employee that we interacted with was great.
Ihop is a US Restaurant based in Hays, Kansas. Ihop is located at 4000 General Hays Rd, Hays, KS 67601, USA.
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