Went a month or so after they opened and the service was a little slow, but not too bad and the food was excellent. Nonetheless, the manager noticed waited a while without us saying anything and apologized. We've been back 3 times since. The food is still fantastic and the service was great every time since. Great place for a great steak!
Was extremely disappointed. Was given a lunch menu to order from. Placed order. When food arrived not matching the menu, we were informed the menus had changed from when we were seated and had ordered. When called on the error of food brought out, it was made clear that we were crazy, and the menus we had been given had somehow disappeared, and the 'new' menus didn't even have the item that was ordered! Server was very pushy at the end, asking about dessert before we'd even gotten halfway through our meal. Came back well before we were finished wanting to take the ticket. Had to be told to wait until the card was sticking out. Disguised another attempt by bring the water pitcher, and dawdled after told no to pick up ticket. Not given any bread, tiny and weird salads. I couldn't eat some of it due to allergies, but I had no way of knowing what I was going to get as it wasn't printed anywhere on the menu what the salad contained! The restaurant looks nice, with town history all over. Main meal was okay, but not great. Definitively will not be going back. You can't even trust the menu you're given to order off!
Steak was tender but I ordered medium well and got rare. My wife ordered medium and got rare. The salad was very ordinary. Atmosphere was not as quiet as I had hoped. I will give them a second chance since they've just opened recently, but I hope things improve. Would love to have a place that I could take my wife for a romantic dinner.
The food is always hot, fresh and made to order. The staff are friendly and hospitable. It is a casual dining experience with made from scratch food and in house cut steaks and entrees. I have yet to have an issue with service or food quality. Just what Hays needed.
It was great, steak was done to taste, big plus. Price was higher than I anticipated which makes me sad as I believe this place will close sooner than later being in Hays because people don't want to pay a lot (heard people complaining as they reviewed the menu). My wife and I agree it was worth the price. We left stuffed and satisfied. Left a large tip as the wait staff was very attentive. Hope to be able to dine again.
Hickok S Steakhouse is a US Restaurant based in Hays, Kansas. Hickok S Steakhouse is located at 3402 Vine St, Hays, KS 67601, USA.
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